Voice quality plays a key role in customer satisfaction, and even in new technological environments, voice remains a fundamental service in any network. In our conference we will discuss the topic, going in detail about:
- How to characterise and measure accurately and reliably the voice quality
- How different technologies play a key role in the voice quality
- Show an example of a measurement in The Netherlands comparing VoLTE with OTT services
- Discuss how the new technologies (like 5G) may affect the voice quality in the long term
Carlos Menendez, Rohde & Schwarz